Privacy Policy

Caring at Home operates https://themetwo.homecaremarketing.com/ and may operate other websites. It is Caring at Home’s policy to respect your privacy regarding any information we may collect while operating our websites.

What Information We Collect

We may collect personal information directly from you when you visit our website, fill out a form, request information, or communicate with us.

Information we may collect includes:

  • Name
  • Email address
  • Phone number
  • Information you submit through contact forms or intake forms
  • Appointment-related information (such as scheduling requests)
  • Communication history (such as messages, emails, or calls)
  • Technical data (such as IP address, browser type, device type, and pages visited)
  • Cookies and tracking data (as described below)

How We Use Your Information

We use your information to provide and improve our services, respond to your requests, and communicate with you.

We may use your information to:

  • Respond to inquiries and provide requested information
  • Schedule, confirm, and manage appointments
  • Send service-related communications and updates
  • Provide customer support and follow up on requests
  • Improve our website, services, and user experience
  • Maintain internal records for operational purposes
  • Protect against fraud, abuse, or security threats
  • Comply with legal obligations

SMS Opt-In Details

If you provide your phone number and opt in to receive SMS messages, you consent to receive text messages from Caring at Home. Types of messages may include:

  • Appointment reminders and confirmations
  • Follow-ups and rescheduling messages
  • Service-related updates and communications

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us using the information listed above.

Consent is not a condition of purchase or service.

Cookie & Tracking Practices

We may use cookies and similar technologies to improve website performance and your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Understand how visitors use our website
  • Measure traffic and engagement
  • Improve site functionality and performance

Some cookies may be set by third-party services we use (such as analytics or form tools). You can control or disable cookies through your browser settings. Please note that disabling cookies may impact website functionality.

Data Security and Handling

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

User Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:

Request access to the personal information we have about you
Request corrections to inaccurate or incomplete information
Request deletion of your personal information (subject to legal and operational requirements)
Opt out of certain communications

To exercise these rights, please contact us at https://themetwo.homecaremarketing.com/contact-us/. We may need to verify your identity before processing your request.

Mobile Information Sharing Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, contact us at https://themetwo.homecaremarketing.com/contact-us/